Privacy Policy
Effective Date: May 11, 2026 | Last Updated: May 11, 2026
Tydal LLC ("Tydal," "Tydal Terminal," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit tydalterminal.com, apply to join our vendor network, use our payment processing services, or otherwise interact with us (collectively, the "Services").
By using the Services, you agree to the practices described in this Policy. If you do not agree, please do not use the Services.
1. Who We Are
Tydal LLC is a Louisiana limited liability company that operates a curated payment processing network connecting specialty commerce vendors with card, cryptocurrency, and ACH payment rails. Our registered office is in Louisiana, United States.
2. Information We Collect
2.1 Information You Provide to Us
- Vendor Application Information: Business legal name, EIN, website URL, business email, phone, state of registration, years in business, monthly revenue, product categories, current payment processor, and processing history.
- Account Information: Name, email address, phone number, password (stored hashed), and account preferences.
- Identity Verification (KYB/KYC): Government-issued identification, beneficial ownership information, formation documents, operating agreements, and proof of address. This is required for compliance with anti-money-laundering laws.
- Financial Information: Bank account details, processor settlement information, transaction history, and fee split configurations.
- Communications: Information you provide when contacting support, replying to emails, or completing forms.
2.2 Information Collected Automatically
- Usage Data: Pages visited, time spent, clicks, referring URLs, browser type, device type, and operating system.
- Log Data: IP address, access times, and error logs.
- Cookies and Similar Technologies: See Section 7 below.
2.3 Information from Third Parties
- Payment Processors and Banking Partners: Transaction data, settlement information, and compliance flags from partners such as BVNK, Bridge, Mercury, NOWPayments, and similar providers.
- Identity Verification Services: Background and identity checks performed by third-party KYC/KYB providers.
- Analytics Providers: Aggregated usage data from services like Google Analytics.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Services;
- Evaluate vendor applications and onboard approved merchants;
- Process payments and route transactions through our partner network;
- Verify identity and comply with anti-money-laundering, know-your-business, and sanctions screening obligations;
- Detect, prevent, and address fraud, security incidents, and prohibited activity;
- Communicate with you about your account, support requests, and service updates;
- Send marketing communications (which you can opt out of at any time);
- Improve and develop new features; and
- Comply with legal obligations and enforce our Terms of Service.
4. How We Share Your Information
We do not sell your personal information. We share information only in the following circumstances:
4.1 Service Providers and Partners
We share information with third-party service providers who help us operate the Services, including payment processors, banking partners, hosting providers, identity verification services, and customer support tools. These providers are contractually required to protect your information.
4.2 Legal and Compliance
We may disclose information when required by law, subpoena, court order, or government request, or when necessary to protect our rights, property, safety, or that of our users.
4.3 Business Transfers
If Tydal is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
4.4 With Your Consent
We may share information with other parties when you direct us to or otherwise consent.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide the Services, comply with legal obligations (including financial-services recordkeeping requirements of up to seven years), resolve disputes, and enforce our agreements.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information, including encryption in transit, access controls, and partner vetting. No method of transmission over the Internet is 100% secure, however, and we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to operate the Services, remember your preferences, analyze traffic, and improve performance. You can control cookies through your browser settings. Disabling cookies may limit your ability to use some features of the Services.
8. Your Privacy Rights
Depending on where you live, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to legal retention obligations.
- Opt-Out of Marketing: Unsubscribe from marketing emails at any time using the link in our messages.
- Do Not Sell or Share: California residents may opt out of any sale or sharing of personal information (we do not currently sell personal information).
To exercise any of these rights, contact us at support@tydalterminal.com. We will respond within the timeframe required by applicable law.
9. Children's Privacy
The Services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it.
10. International Data Transfers
Tydal is based in the United States. If you access the Services from outside the U.S., your information will be transferred to, stored, and processed in the U.S., where data-protection laws may differ from those of your country.
11. Third-Party Links
The Services may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing any information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above and, where appropriate, notify you by email or through the Services. Your continued use of the Services after changes are posted constitutes your acceptance of the updated Policy.